FAQ's
Is there on-site parking?
Can I request a refund on my booking?
What are your opening times?
Our opening hours at our Peterborough site are:
Mon – 9am–6:30pm
Tues – 9am–6:30pm
Weds – 9am–6:30pm
Thurs – 9am–6:30pm
Fri – 9am–6:30pm
Sat – 9am–6:30pm
Sun – 9am–6:30pm
Our opening hours at our Bourne site are:
Mon – 9am–6:30pm
Tues – 9am–6:30pm
Weds – 9am–6:30pm
Thurs – 9am–6:30pm
Fri – 9am–6:30pm
Sat – 9am–6:30pm
Sun – 9am–6:30pm
Our opening hours at our Wembley site are:
Mon – 10:30am-7:30pm
Tues – 10:30am-7:30pm
Weds – Closed
Thurs – 10:30am-7:30pm
Fri – 10:30am-7:30pm
Sat – 10:30am-7:30pm
Sun – 10:30am-7:30pm
What is the age range for soft-play?
How much do you charge to use the Bouncing Beans soft-play facility in your stores?
Under 1 years £3.99 for 90 minutes play per child aged.
1-10 years £6.99 for 90 minutes play per child aged . This may be less in smaller stores.
Any children under the age of 1 can use the soft-play if accompanied by an adult. You will be required to book and pay for any children using the soft play.
We advise booking in advance to secure a table.
Do you offer private hire?
Yes. We would love to host your event whether that be a birthday party, baby shower or even a corporate family fun day! Please book via our softplay and party here.
What’s Included in a Full of Beans Party?
- Two hours of play in our Bouncing Beans play frames.
- Choice of meal:
- Fun Lunch – tuna, cheese, or jam sandwich with three snacks.
- Pizza Party – margherita pizza with two snacks.
- Snacks such as Quavers, Pom-bears, raisins, Soreen, yoghurt, fruit, veg sticks, cookies, party rings, and more.
- Unlimited squash for all children.
- Party bags with colouring book, crayons, bubbles, and two (vegan) Swizzles sweets.
- Option to add extras like chosen themes, light-up numbers, and adult charcuterie boards.
Do you have a lost property?
What age is the play equipment suitable for?
The soft-play is suitable for ages 0 to 10 years inclusive.
Do you have a baby change facility?
Can I pay via Cash and Card?
Am I allowed to take photos or videos?
We understand that you would like to capture the special moments we know you will have during your time at Full of Beans so we do allow this. However, you must only take photos or videos of your own children.
Do you limit the children’s play time?
What should my child wear to use the play equipment?
Can I breastfeed my child?
Can I leave my children while I pop outside the building to visit the shop next door?
Do you cater for allergies?
Yes, we can cater to allergens. Please let us know some food items your child enjoys, and we’ll provide suitable alternatives. (Please note, no outside food is permitted).
Do you have a special area for my baby/toddler to play in?
Can adults use the play facilities?
Can we bring picnics with us?
How old must an adult be to supervise a child?
What do I do if my child has an accident?
Do you have Rules of Play?
What is the maximum capacity for adults?
We offer both private hire and snug parties, and capacities vary by store. You can find full details for each location on our website.
Can we bring alcohol?
No, alcohol is not permitted in any of our venues.
Can we decorate the venue ourselves?
We take care of all decorating for you. You can choose from our standard themes or request a bespoke theme via our website. The only items you may bring on the day are helium balloons and your cake.
Where can I see food options?
What sort of decorations will there be?
Standard theme with orange table cloths, cups, plates and multicoloured birthday banners.
What’s included in the party bags?
Balloons, a colouring book, crayons and vegan sweets in coloured paper bags.
Can I add extra children to the booking?
Additional children can be added up to a week before the party by giving us a call and we will advise you accordingly.
Is the minimum spend for parties inclusive or exclusive of the hiring fee?
The minimum spend includes the hire fee.
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